![]() ![]() ![]() “As teams scrambled to shift to remote work and students to remote learning this year in response to COVID-19, TechSmith was at the forefront with compelling IT and support solutions, including temporarily offering a free version of Snagit to help ease the transition. “We are honored to award TechSmith ‘Overall Remote Employee IT Support Solution of the Year’ at this year’s RemoteTech Breakthrough Awards for the company’s software tools helping remote teams better communicate and remote IT Help Desk teams better support their workforce,” said Bryan Vaughn, Managing Director of RemoteTech Breakthrough Awards. From March to July 2020, Snagit saw paid active user growth of over 100%, with users in the month of June capturing 350,000 images and 90,000 videos. The company’s 2020 Snagit update gives users the ability to share information directly through Slack and other remote communication channels. Nominated in the ‘Help Desk and Customer Support’ awards category, TechSmith’s unique software tools make submitting support tickets easier, with clear documentation showing IT Help Desk teams exactly what the user sees. We are extremely proud to receive this 2020 RemoteTech Breakthrough Award in recognition of our hard work and success in empowering remote teams with brilliantly simple remote IT solutions.” These support solutions are critically important for remote workers, and streamlining the IT process has a direct result in increasing the productivity and success of remote teams. “Our Snagit software solution provides both ends of a support inquiry the tools needed for success – a way to quickly screenshot or screen record an issue, and an annotation and step tool for IT support teams to create easy-to-follow instructions. “As technology users ourselves, we know that the most frustrating part of asking for IT help is communicating exactly what the problem is,” said Wendy Hamilton, CEO of TechSmith. This year, TechSmith offered a temporary free version of Snagit to support teams transitioning to remote work and online learning in response to COVID-19. The company’s flagship products, Snagit and Camtasia, help users create and share images and videos for better training, tutorials, lessons, and everyday communication. Industry-leading visual communications software company TechSmith Corporation announced today that it has been awarded the ‘Overall Remote Employee IT Support Solution of the Year’ award in the 2020 RemoteTech Breakthrough Awards conducted by RemoteTech Breakthrough, a leading independent market intelligence organization that evaluates and recognizes standout technology companies, products, and services empowering remote work and distributed teams around the globe.įor more than 30 years, TechSmith has helped thousands of businesses and millions of users worldwide create and share professional-quality content that drives results. Drag and Drop editing: Edit and re-arrange your video files by dragging them to where you want them within the video editor.Annual awards program recognizes innovation in the global remote technology industry.Cursor highlighting within screen capture: When you are recording your screen, you can highlight your cursor so the recording shows where/when you click on the page.Import/Export Media: Import any video clip you have from your computer, when finished editing export your new video ready for upload to your media repository.Audio editing: Allows you to edit and equalise audio from video or straight audio for podcasts. ![]() Slide/Overlay Creation: Create graphic slides and overlays such as lower thirds, intro cards and credits.Video Creation: Record using your webcam or another camera, import PowerPoint slides and screen capture options.Please visit the Techsmith Camtasia tutorial page. Other multimedia recordings may be recorded at the same time or added separately. You can create and record video tutorials and presentations via screencast, or via a direct recording plug-in to Microsoft PowerPoint. Camtasia is a full multi-media editing package. ![]()
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